FAQ

FAQ

Welcome to our FAQ section. We’ve answered the most common questions from our customers to help you shop with confidence. If you still have questions, feel free to contact us directly.

Shipping

We ship worldwide, and most orders arrive within:

  • 7–15 business days depending on your country

  • Dispatch time: 2–4 business days

  • Tracking number: Provided 3–5 days after dispatch

  • ✅ We use reliable couriers like DHL,USPS,EMS, and SF Express to ensure safe and fast delivery.

Yes, we ship to nearly every country across the globe — including the USA, UK, Canada, Europe, Asia, and the Middle East.
If you’re unsure about your location, contact us and we’ll confirm it for you.

🌐 Trusted by over 10,000 customers worldwide with proven delivery records.

Absolutely. All packages are shipped in plain, unbranded boxes. There are no logos or brand names visible anywhere on the parcel.This ensures maximum privacy and avoids any customs or brand-related issues.   We respect your confidentiality — always.

Yes! Once your watch is shipped, we’ll send you a tracking number via email or WhatsApp. You can check real-time updates from your country’s postal system or our tracking page.

⏱ Tracking is usually available within 3–5 business days of dispatch.

Payments

Absolutely. All payments are processed through encrypted and secure gateways, ensuring your financial information stays private.
We do not store any credit card or PayPal data on our servers.

✅ Your security is our top priority — we’ve served thousands of repeat customers safely and discreetly.

We support multiple flexible options:

  • PayPal – Safe and trusted, especially for first-time buyers

  • Credit / Debit Card – VISA, MasterCard, and more

  • Bank Transfer (T/T) – Best for large orders (see below)

  • Wise / Remitly / Western Union – Fast, global

  • Cryptocurrency – USDT (TRC20), BTC, ETH

  • Local Payment Gateways – Available in some countries upon request

💡 Not sure how to pay? Contact us — we’ll guide you step-by-step.

3. Is there a benefit if I pay by bank transfer (T/T)?

Yes! If you choose T/T (telegraphic bank transfer):

  • We will cover the bank transaction fee, so you pay nothing extra

  • You will receive an additional 10% price benefit on your total order

📉 This is our best-value option for serious buyers, especially for multiple-item orders.

Yes, we accept major cryptocurrencies such as:

  • USDT (TRC20 preferred)

  • Bitcoin (BTC)

  • Ethereum (ETH)

Crypto payments are fast, private, and often bypass local card/payment restrictions. If you’re new to crypto, we can assist you with setup and transfer.

After payment is confirmed:

  • You’ll receive an order confirmation email
  • We’ll start processing your order within 24–48 hours
  • A tracking number will be sent within 3–5 business days
  • You can contact our team anytime for updates

💬 Our customer service is always available for peace of mind before, during, and after your purchase.

Returns

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